1.Manage phone collection team members and its recovery actions
2.Responsibilities include timely and effective collection of phone collection bucket allocated auto finance accounts; skip tracing, resolving customer disputes, staff supervision.
3.Set up effective phone collection strategy
4.Generate phone collection activity reviews
5.Design incentive scheme
6.Drive high productivity of team members
경력 및 자격요건
1.+5 years of stable experience in captive, non-captive and 3rd party collections in consumer or auto finance.
2.Good knowledge about collection issues
3.Need to management experience of Phone collection center or phone collectors
4.University graduated
5.Fluent in English
6.Knowledgeable of company products and services, polices, procedures, collection systems and how to apply this knowledge when communicating with delinquent customers.
7.Ability to work well on a team and focus on results; adaptable and flexible.
8.Excellent in analytical, communication and negotiation skills.
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
돌아가기
02-6281-5065
kbkim@nterway.com
