Key Responsibilities:

• Lead, build and develop a high quality Services team to support the Trade and Risk Management Business in Korea
• Ownership of the success and profitability of all Implementation Projects in Korea
• Planning and scheduling of staff
• Belief and active implementation of “best practice” services and methods
• Ability to manage, develop and work with third parties and sub-contractors
• Act as Project Director for key client projects in the region.
• Ability to assess, manage and actively mitigate project and business risk.
• Be accountable for customer satisfaction
• Be accountable for Customer Support KPIs
• Achieve revenue targets through successful implementations
• Ability to work co-operatively with Sales and the Business Solutions Group within the Bid Management Process
• Ownership of:
- Pre-sales project estimates and costs
- document templates for statements of work, projects reporting etc
- processes for forecasting resource requirements
- processes for project governance, project review and project closure

Qualifications/Experience/Knowledge:

• Pushes and promotes ideas that move the business forward
• Creates optimism and confidence regarding change
• Acts swiftly in implementing agreed new ideas
• Shares wider communication and interprets in a local context
• Encourages cross boundary and collaborative working
• Identifies individuals with high potential and focuses their development to meet business needs
• Attracts, develops and deploys talented people
• Focuses activities on customers' business and priorities
• Plans and prioritizes workload and demands to ensure alignment with business objectives
• Creates an environment of constant delivery against stretch objectives
• Takes personal responsibility for the quality and timeliness of team deliverables
• Demonstrates urgency, drive, energy and enthusiasm
• Organizes structure, team, projects and processes to prevent duplication and deliver required results.
• Good understanding of the banking and financial markets.
• Strong ability to manage customer expectations combined with project management skills/experience
• Good understanding of the consulting sales process.
• Excellent oral and written communication skills are essential. (Korean and English)
• Able and willing to travel

- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자