Sales Order management
• Manage sales orders for eCommerce in Order Management System
• Ensure product availability aligns with sales and launch plans
• Manage and ensure accuracy of the sales order book
Outbound supply chain operation
• Manage the end-to-end eCommerce fulfilment processes and ensure on-time delivery
• Provide operational support to sales channels to drive sales and growth for the business
• Coordinate and facilitate process closely related to outbound process such as CS, VAS, etc
Cross-Functional Collaboration
• Collaborate with internal teams including inbound, warehouse & distribution, and commercial team
• Work closely with 3PL service partners to ensure smooth and efficient outbound logistics and maintain high service levels
Team Leadership & Development
• Lead, coach, and develop outbound specialist (Online) to ensure high performance and engagement.
• Allocate resources effectively, set clear objectives, and monitor progress to achieve departmental goals.
• Foster a collaborative and inclusive team culture, encouraging continuous learning and professional growth.
ERP System & Process Improvement
• Participate in ERP Microsoft 365 Dynamics launch project, including Operations UAT (User Acceptance Testing)
• Continuously review and optimize outbound supply chain processes to improve efficiency, reduce costs, and enhance service levels
Analysis & Reporting
• Manage accurate reporting and analysis of the eCommerce order providing business insights against projected sales
• Develop reporting tools to facilitate outbound process and provide work progress visibility
경력 및 자격요건
• Experience: 7–9 years in eCommerce supply Chain, or Logistics
• Education: Bachelor’s degree in business, Supply Chain Management, or related field
• Strong understanding of eCommerce business, order management, and outbound SCM process
• Proficiency in ERP systems and Microsoft Office Suite, especially Microsoft Excel
• Excellent communication skills in English and Native Korean (written and verbal)
• Detail-oriented with strong organizational skills
담당업무
02-6281-5009
janam@nterway.com
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