Responsible for sales, customer service and operational practices of Direct Operating Stores and Outlets (if any) in own region and supervise the Shop Manager/Assistant Shop Manager in his/her own area
- Supervise the Shop Manager / Assistant Shop Manager to operate the store through superior customer service, sales management, professional selling and effective staff management
- Report to the superior to review merchandise assortment on a regular basis
- Plan and take necessary steps to optimize stock level and stock mix to reflect sales, buying trends and customer demands
-Work closely with Retail Manager in terms of decisions and procedures relating to business issue made at the store level and provide clear and informative business review
-Work closely with Training Department to ensure that excellent customer service is delivered and maintained
- Support Visual Merchandising Department on timely window and interior display changes pro-actively to feature various new items and create excitement
경력 및 자격요건
Experience Required
- Minimum 8 years relevant experience in fashion retail industry in which at least 4-5 years at management level for Store Manager (for Assistant Store Manager, 6-7 years relevant experience in fashion retail industry in which at least 2-3 years at management level)
- Good command of English with one local language is preferred
- Strong business acumen, sales-driven & service-oriented
- Good team player and able to communicate well across all levels and parties
-At least 6 years relevant experience in luxury retail with 3 years in similar role
-Highly competent user of MS Office
-Proven tract record in Retail Operations Management managing multiple stores
-Have had experience working within the luxury retail sector