• Training for BA
- Plan yearly programming and develop fresh training course
- Plan a training of new product
- New BA basic training
- BA field training
- Arrange training materials required from Brand
- Prepare documents for communication and translate all the training module
- Supply information of product and competitors from counter and report it
- Develop sales talk to improve BA’s sales skills
2. Supervising for BA
- Plan field coaching and manage BAs
- Close communication to motivate BAs to offer customers, their best services
- BA Evaluation (Mystery shop results analyzed and action plan proposed to BM and follow up)
- Responsible for BA hiring and rotation
3. Complaint handling
- Settle and manage the customer’s complaint
- Give clear guidelines for complaints and training for claim handling know-how
•Training
- Attend brain storming for training module
- Conducting training for Cosmetic brand BA
- Induction training
경력 및 자격요건
-Training 경력: 4년~10년(대리/과장급)
-동종업계(DF or Local Cosmetics Brand) 등 유관 업종 Training 경력자
-학력: 전문대졸 이상
-외국어 : 영어(Fluent)
-ASASP Join
담당업무
입사지원
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02-6281-5088
bho@nterway.com
