• Organize a monthly travel plan by collaborating with sales team and independently to meet existing and potential customers for technical support on excipients.
• Assist in conducting technical presentations and seminars for customers and training sessions for sales team members.
• Coordinate with principals & suppliers for organizing customer events and assist in preparation for review meeting and reports.
• Educate and provide guidance to customers on possible product applications and to provide hands on technical solutions at shop floor level.
• Regular and critical follow ups on customers for a brief outcome on projects.
• Participate actively in execution of topical strategy to customers across Korea by collaborating with Topical Task Force.
• Work closely with technical services lab for customer projects and translate information to customers by conducting lab trials in customer facility.
• Enhance technical support with existing customers and technically support new customer base by collaborating with the sales team.
• Scout for projects with customers which could be taken up in the PTC (Pharma Technical Centre)s across APAC.
• Coordinate with internal stakeholders to resolve customer complaints.
• Coordinate the provision of appropriate product samples to the customer in a timely fashion in close cooperation with sales managers, principals, and relevant departments.
• Submit reports timely regarding technical activities and customer visits.
• Conduct critical analysis on Sales Force platform and identify Key Business Opportunities to prioritize and align technical activities. Ensure effective creation and conversion of opportunities.
• Provide market intelligence from a technical perspective and insights on potential business opportunities.
• Scout and assist BU Head for collaborating with new suppliers in Korea.
경력 및 자격요건
• Degree in Pharmacy, Chemistry, Chemical Engineering, or related scientific discipline required. Post graduate degree in Pharmacy preferred
• Minimum of 10 years’ experience in pharmaceutical laboratory or industrial pharmacy environment with an emphasis on solid dosage formulation, hard gelatin capsule and various coating formulation required
• An understanding of the pharmaceutical development and registration process is preferred.
• Knowledge of major pharmaceutical processes and formulation and manufacturing of finished dosage forms
• Previous experience giving technical presentations at an academic or industry forum preferred
• Background as a Pharmacist or similar background preferred
• Fluency in written English required and fluency in verbal English preferred.
• Must also be proficient in Excel, Word, and PowerPoint.