1. Digital Product Managemen
• Responsible for the end-to-end online client experience on e-com platforms enhancements by delivering business process design for localization for Commerce Cloud and relevant functionalities in other systems
• Manage e-com product projects by coordinating projects streams, driving milestones, progress tracking, implementation, ensuring risk assessment and deployment, and change management
• Ensure smooth operation and stable functionalities on .COM and e-com relates systems
• Support implementation by partnering closely with global/ regional/ local project teams
2. UX/UI Excellence
• Responsible for ensuring a high-quality user experience on .COM by developing UX strategy and delivering requirements for KR localization
• Lead the UX/UI optimization projects
• Partners closely with global UX/UI and digital analytics to improve the online client experience by designing and continuously testing Conversion Rate Optimization ideas
3. Online Platform Content Planning & Authoring
• Lead .COM content calendar for key initiatives and actions in align with Global Content/ Marketing team
• Responsible for authoring .COM Marketing Campaigns and product launches in Salesforce Commerce Cloud (SFCC) web content management system and having full ownership of the final delivery, including QA
• Partners closely with global Digital Content, Digital Merchandising and Project Management to align local e-commerce content needs by validating translated texts and layouts on .COM and creating local-specific content with global counterparts
• Manage product information system and site search system to display the right merchandising and product information on .COM
경력 및 자격요건
• BA/BS degree or equivalent required
• 8+ years’ experience in digital product project planning, managing, and expertise in the design and optimization of user experience (UX/UI)
• project management experience and skills, strong prioritization capabilities
• Strong Knowledge of technical architecture and e-com platforms and implementing new features in related systems. (Salesforce, OMS, PIM, etc)
• Agile and flexible for release, launch, critical issue timings for e-Commerce operations
• Experience in Cloud product operation including content authoring in Web Content Management Systems (WCMS), preferably Salesforce Commerce Cloud
• Fluent in spoken / written English
• Excellent MS Office skills, especially excel
• Highly organized and detail-oriented
[Preferred]
• Working experience in global organization
• Luxury industry experience preferred
• Experience in using AEM / CMS