1. Boutique Operations Management
- Implement and Monitor group and brand guidelines observed by boutique coordinating with ICS and Security Teams
- Monitor BTQs to adapt operation policies in line with HQ’s guidelines
- Support commercial team for all operational tasks
- Conduct and supervise the daily administrative support for the retail boutique
- Prepare and manage retail projects: BTQ opening, closing, renovation
- Coordinate the BTQ maintenance and construction with related regional teams and external contractors
- Interact regularly with boutique managers and staff to identify their needs and suggesting proactively recommendations for improvement
2. Sales Management
- Plan with commercial director to set boutique manager objectives and strategy to achieve commercial target and KPI
- Analysis of sales staff’s individual performance and plan a short/long term staffing strategy
- Work closely with merchandising team to ensure proper stock supply to the boutiques and monitoring stock situation
- Develop BTQ action plans to boost sales trends by communicating with each boutique
- Monitor and report sales trends and competitors’ activities
3. Team management
- Recruit boutique staff and plan proper staff deployment
- Manage HR issues for boutique staff and report to HR on a monthly basis
- Involve in developing welfare with HR team
- Ensure talent retention and set actions for staff development
4.Budget management
- Control monthly boutique expenses and coordinate with finance team
- Yearly operational budget planning
- SAP PO management
경력 및 자격요건
• At least 10 years of working experience in retail operations with luxury business awareness
• Strong in Multi-tasking / Well-organized
• Customer focus & Good communication
• Client & Service oriented and eager to be on the field, interaction with staff and partners
• Excellent interpersonal, collaboration and communication skills with a strong team spirit
• SAP preferred, Excel and PPT skill is must
• Problem solving and process management skills
• Professional proficiency of English language in written and verbal
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자