1) Boutique Operations Management
• Monitor all group and brand guidelines maintained by boutiques coordinating with Richemont ICS and Security Teams
• Maintain the group's high standards of boutique operations, client service level, and boutique maintenance
• Monitor BTQs to adapt operation policies in line with HQ's guidelines
• Manage vendors, orders, and invoices within budget & respect of purchasing process in local
• Lead and oversee the daily administrative support for the retail boutique
• In charge of flagship store operations' excellence
• Stock loss follow-ups such as incident reports and stock adjustment
2) Lead Retail Transformation Projects
• Implementation of retail transformation projects for operational excellence
• Holds regular meetings to lead various retail transformation projects
• Share best practices and encourage boutique teams to deliver results
• Implement various digital tools and integrate them into various commercial activities
3) Lead Boutique Projects
• Prepare and manage retail projects: BTQ opening, closing, renovation, support pop-up/in events, including preparation of related documents
• Collaborate with related departments to lead the projects (Marketing, VMD, Communication, etc.)
• Coordinate the construction and maintenance issues with related internal teams and the boutiques
4) eople Management
• Provide operations training to all boutique staff regarding boutique operations policies
• Manage newcomers' training
• Lead the three direct reports (2 Retail operations coaches and 1 Retail Operations Project Manager)
경력 및 자격요건
• Bachelor degree
• Minimum 10 years of working experience preferably in luxury industry with retail function included
• Strong in both verbal and written communication in English and Korean
• SAP preferred, Excel and PPT skill is must
• Problem solving and process management skills
• Professional proficiency of English language in written and verbal
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
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02-6281-5025
alysha@nterway.com
