1) Implementing adapted team development path
- Conduct Maison’s key trainings which focus on soft skill (service, clienteling, selling skill, CS…) with embracing local needs and communicate all the training programs on a timely basis & organize.
- Training evolving: Trainer to enhance team experience through utilization existing tools, develop new contents and improved knowledge.
-Identifying and assessing future and current training needs through talent pool.
- Provides superior guidance, mentoring, adapted development path and feedback for the Sales Associates to strengthen their talent pool.
- Regularly communicating with management, trainers and sales team members to ensure that all needs are met, monitor the progress of performance & training efficiency to foster follow up actions.
2) Develop & maintain team expertise
- Develop & implementing advanced training to enhance team expertise especially Sales Associate communities.
- To company provide suitable development path to team, identify success factor, key development area by staffs and training needs.
- Closely working with internal team, implementing follow up session , identifying future training needs and creating a curriculum to facilitate that training.
3) Assist to achieve effective people development strategy
- Reviews existing training programs; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry.
- Ensures that training materials and programs are current, accurate, and effective.
- Develop & arrange the localized training with team & General support for training events.
4) Responsible for promotion of the E-leanings
- Promote and market the E-learnings and various training programs to team take opportunity their knowledge development.
- Responsible for maintaining and reporting on key learning path on an ongoing basis.
- Translate & proofreading for the new e-learning pro
경력 및 자격요건
- In 5-8 yrs work experience as a Field Coach, Trainer or similar role in luxury hospitality industry.
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
- Behavioural competencies: excellent interpersonal skills, reliable and independent, positive attitude, presentable, team player.
- Additional training certification is a plus
- Language: fluent in English (verbal & written)
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
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02-6281-5025
alysha@nterway.com
