• Face-to-face in-store delivery of global sales associate retail training program
• Train and oversee performance of in-store training champions (as required)
• Support with retail academy onboarding (as required)
• Deliver local face-to-face onboarding (as required)
• Monitor training and development of new starters throughout 90-day induction period
• With store manager, assess / spot-check and coach on service excellence and in-store delivery of brand, product and service experiences
• In partnership with the store manager and regional director, observe talent and feedback on people development opportunities
• Using knowledge of business metrics and in partnership with the store manager, identify training needs and create agile training in line with development process (as required)
• Feedback on training programs and service initiatives to the corporate training and education team
• Proactively gain and share knowledge of competitor brands (brand, product and services)
경력 및 자격요건
• At least 3 years of previous experience in delivering sales, service and product training within a luxury retail environment
• Proven track record of independent working and self-management
• Awareness of store operations and retail systems
• Strong presentation skills
• Represents the brand image / Motivational and inspiring / Commercial awareness
• Strong planning and organizational skills
• Shows initiative and is self-motivated
• Willing to travel domestic
• Team player
• Microsoft office proficiency
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
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02-6281-5025
alysha@nterway.com
