Delivers coaching sessions in boutiques of her/his network and animates training sessions to develop sales skills and to increase client experience and boutique sales
Offers 360° analysis of respective boutiques and their teams based on individual KPIs and creates Individual Development Plans
Defines training and coaching calendar for entire region
Conduct regularly training of products, selling ceremony and related contents to ensure staffs’ expertise as brand ambassadors
Creates and conducts thorough onboarding program for new-joiners
Manages all local mystery shopping activities as well as contact to respective partner
Manages and executes all local mobile learning initiatives
Ensures and nurtures client-centric mindset among boutique teams and helps Client Advisors develop long-lasting relationship with clients
Ensures implementation of HQ-led initiatives in boutiques
Actively proposes new training methods and ensures constant learning engagement
Creates new and further develops existing training content
경력 및 자격요건
At least 7 years of experience in retail or hospitality environment, preferably in luxury
Open, communicative personality
Holistic business mindset
Great presentation and public speaking as well as interpersonal skills
Great selling skills and experience
Open for travelling or working on the filed 60% of their time
Good project management skills
Very good English language skills
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자