Commercial Management/ Sales/ Operations
• Assists Retail Operations Director in all roles and functions within Retail Ops team
• Ensures monthly store sales targets and KPIs are achieved
• Checks out operational performances and finds out efficient ways and offers recommendations and ideas for improvements and future action plans
• Ensures if stores are complying with all the company regulations, policies, & PIPA
• Conducts regular store visits and meetings with store management to understand each store business & operations and to communicate the progress of work
• Monitor store staff R&R and structures to be align with global Smart Ops project.
• Manage dept store buyer meetings and dept store lease contract
• Deal with landlord issues and negotiations
• Observes and discusses with the stores to check out any necessity or improvements
on store maintenances
• Performs in-depth studies for store operations and processes, and provides
guidelines to store staffs
• Monitors attitudes, service level, product knowledge level, selling skills of the
sales staffs, and coordinates any necessary trainings to enhance those levels in
cooperation with other related teams
• Prepare regular monthly sales meeting with all store managers and office
managers.
• Holds regular Operation Specialist meetings to solve various operational issues
and track their executions/difficulties
HR and Store Development
• Helps stores with proper trainings and performance management processes
• Prepares and executes various trainings for employees about the understanding of
Annual retail objectives, Sales performances, KPIs, Store Operations, Regulations
and Policies, Business reviews, & etc.
• Supports Retail Operations Director by providing insightful analysis and idea of
the store development
경력 및 자격요건
• More than 12 years of experience in retail industry.
• Experience in a management role with a strong track record of delivering results
• Strong understanding of sales in a luxury retail environment
• Cross functional working skills (across multiple levels of management and ability
to work with diverse cultures)
• Good analytical skills
• Good communicator and teacher and the ability to manage relationships at
different levels
• Fluent in English.
• Computer literate (Excel especially)
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자