Training & Coaching
• Support and lead an effective and inspirational delivery of all training content through a blend
of in store, online, shop floor and workshop training
• Support the Retail Management team in defining training plans for their store based on
specific needs and business priorities
• Ensure timely coordination of training programmes and active communication to relevant
teams
• In collaboration with Merchandising, CRM, Retail Excellence, and HR, ideate, develop and
facilitate core trainings
• Maintain an active shop floor presence to coach and support the teams
• Identify potential training talent within the store to develop and partner in coaching others
• Provide on-going feedback to Retail Manager and Travel retail manager and WW Retail
training manager on the progress, priorities and main training needs.
On-boarding
• Ensure a consistent on-boarding for new starters
• Liaise with HR and Team Managers to ensure proactive planning for new employees
Reporting
• Manage and monitor the quality and impact of all in-store training via follow up
• Monitor Retail KPI’s to measure the impact of training delivered and provide feedback to
Retail Managers (DOS/DF) and WW Retail Training Manager
• Monitor the enrolment rate of AMQ online learning, follow up with the managers define action
plans when necessary

• You have significant previous experience in a similar role and ideally have gained
experience in Korea.
• You have great coaching, communication and training delivery skills
• A team player who enjoys collaborating and sharing
• You enjoy working in a fast passed environment and you are flexible
• You have an eye for detail, and you are also comfortable with reporting and KPIs
• You have strong planning and organising skills
• You are highly skilled in Microsoft Office applications, especially power point, and ideally
you have experience of e-learning platforms
• You enjoy being on the shopfloor supporting retail teams through coaching, feedback and
training
• You don’t mind traveling – the role will require significant travel as per business
requirements
• Fluent in both spoken and written English. Ability to speak another European Language
preferably French or Italian will be advantageous

- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자