1) Grow and develop the High Jewelry Clients portfolio and sales
• Support the sales strategy for High Jewelry business and achieve sales & profitability targets with store teams
• Support High Jewelry events through the cooperation with relevant functions (Retail, Marketing, MD, Omni channel and Stores)
• Support to maximize high ticket sales opportunities through personalized client outreach and events participation
• Consistently and accurately capture relevant clients’ information for outreach and loyalty building
• Work with other teams to curate unique programs for High Jewelry clients and upgrade lower tiers
2) Clients Development and Prospecting
• Support the strategic planning and revamping client relation programs
• Understand and deepen relationships with assigned portfolio client list
• Coordinate the development and follow up of action plans related to High Jewelry activities
• Plan and execute clients to foster stronger relationships and build deeper loyalty for our brand
• Establish the implementation and management the various client engagement activities (VIP treatment, Gift program, Clienteling tool, etc) and measure the results
• Prospect right networks to cultivate new high jewelry clients
3) Team work & Development
• Support and collaborate with Retail, Training, Marketing, Omni channel team execute on action plan and achieve sales target
• Continuous develop ideas and recognition tools to motivate PCHJ team
• Develop with Retail and PCHJ team members on action plan to enlarge and engage top tier clients
• Self-motivated, Curious, Cultured
경력 및 자격요건
- University Graduate or more
- Over 10 years in sales support experience within a retailer (Luxury retailer experience is preferred) focusing on High End Client
- Demonstrate high sense of luxury lifestyle
- Previous experience in High End Clients Relations/facing roles
- Proficient English skills
- Driven, energetic and independent
- Strong negotiation skills with excellent verbal and written communication and interpersonal skills in
- Experience for clienteling programs
- Working experience in global luxury organization
- Jewelry & Watch industry experience
- Solid knowledge base on gemstone, jewelry and timepieces – GIA Certification is a plus
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자