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CX Operation Lead(Senior Marketing Specialist)_과장급

본 채용공고는 마감되었습니다.
궁금하신 사항은 담당 컨설턴트에게 문의 바랍니다.
  • 회사설명
  • 글로벌 유명 패션 그룹사
  • 학력
  • 대졸이상
  • 급여
  • 협의
  • 직급
  • [과장급][협의]
  • 근무지
  • 서울
  • 제출서류
  • 영문이력서_경력기술서(이력서내기재)/워드파일 형식
  • / 담당업무
  • • Create conditions to enable performance of teams and individuals
    • Identify and develop talents in order to build (future) organisation and diverse team
    • Strengthen team and foster collaboration
    • Responsible for resources & cross team collaboration to get ultimate effect towards the customers. Prioritize actions for team based on what has the biggest impact on customer while keeping a balanced workload in the team.
    • Responsible for cross functional teamwork with Regional Production Hub
    • Drives initiatives to improve processes and way of working for the team’s area of responsibilities
    • Responsible for leading complex projects at Sales Market level and supporting team in strategic projects and decisions
    • Sign off project assignments and follow up with project team to ensure project deliverables deliver on goals, brief, budget and on time
    • Support project team with negotiations of external talent connected to the strategic projects
    • Keep local markets and stakeholders informed about the project and deliverables
    • Set, follow up and report on KPIs and objectives connected to project responsibility, showing the connection to added customer value and selling when possible
    • Supports the team by planning, forecasting and signing off on budgets within the team
    • Manage and optimize project budget with a cost-conscious mindset to maximize business value
    • Reports to the Head of Customer Activation
    • Is a part of the daily operations check in team where fast actions and decisions are made and prioritized
    • Close collaboration with E-commerce team, Store team, Media specialists and Regional Production Hub
  • / 경력 및 자격요건
  • • Marketing degree, Project Management certified or equivalent, or else, +7 years’ experience from managing roles, agency or client side
    • Knowledge of all disciplines within marketing and communications
    • Customer-centric approach and ability deliver to omni channel solutions
    • Great communication and team collaboration skills
    • Organizational skills with high attention to detail
    • Capacity to manage multiple projects and deliverables simultaneously
    • Familiarity with relevant production management software and common communications tools
    • Ability to lead and align cross-functional teams to deliver on shared goals
    • High level of English and strong in local language, both spoken and written
    • Fluent in Microsoft office – word, excel and power point
    • Previous experience from managing teams including leading other leaders in a retail environment is a given
    • Proven track record of delivering strategies and solutions that drive business results
    • Knowledge of setting and following up KPI’s and budgets to demonstrate return of investment
    • Experienced buyer of media and talent services
  • / 기타
  • - 원서 마감후 1차(서류) 합격자에 한하여 개별연락
    - 이력서에 연락처, 희망연봉 게재
    - 해외여행에 결격 사유가 없는 자

/담당 컨설턴트
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