 Manage external Ecommerce Operator to drive online sales and performance together with Sales Manager and HQ as a key member.
 Reporting on Ecommerce metrics on a weekly and monthly basis.
 Co-ordinate with vendor on daily operations of the brand site, including customer queries and refunds where needed.
 Actively maintain site by performing spot checks and liaise with Merchandising Manager on product preparation (launches/deactivation, product descriptions).
 Ensure functionality of EC site by doing website checks.
 Responsible for all applicable order transfers, cancellations and returns. Management in Ecommerce system Responsible for order management across sites to ensure timely deliveries and returns.
 Plan and execute Ecommerce activities.
 Report and analyze Ecommerce KPIs (Sales, conversion rate, traffic etc.) and activities for all sites.
 Report and escalate issues to relevant internal and external stakeholders for troubleshooting.
 Competitor monitoring and suggestions on improvements for an optimum customer experience.
 Support Customer Service team in service recovery and providing any necessary information on orders.
 Work with digital marketing agency to optimize returns on ad spend and to comply with HQ schedules/guidelines.

 2~5 years of working experience in Ecommerce business of the brand site.
 Experience with Magento platform is a plus.
 Familiar with standard concepts and procedures within website and internet functions.
 Experienced with Google Analytics and Microsoft Excel.
 Digital Marketing knowledge and experience would be beneficial.
 Interpersonal and organizational skills, analytical ability. Passion to drive initiatives.
 Proficiency in both English and Korean.

- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자