Grow and develop the High End Clients portfolio and sales
• Set the Sales Strategy for High End Business and achieve sales & profitability targets with store teams
• Initiate HJ events through the cooperation with relevant functions ( Marketing, MD, CRM and Stores)
• Maximize high ticket sales opportunities through personalized client outreach and events participation
• Strengthen and cultivate relationships with new High End clients to meet own individual (High Jewelry) sales plan
• Consistently and accurately capture relevant clients’ information for outreach and loyalty building
• Work with CRM and other teams to curate unique programs for High End clients and upgrade lower Tiers
Customer Development and Prospecting
• Prospect right networks to cultivate new high jewelry clients
• Understand and deepen relationships with assigned portfolio client list
• Host and entertain clients to foster stronger relationships and build deeper loyalty for our brand
• Develop a strong knowledge of store High Jewelry/UHNW Business and trends of the luxury market
Talent Management & Development ( HJ Selling capabilities)
• Provide technical knowledge and build expertise in store and at events to elevate clients experience.
• Continuous develop ideas, incentives and recognition tools to motivate HEBD team
• Provide support to resolve customer complaints and special situations as they arise
• Foster teamwork, train and motivate staff to achieve country’s High End clients target
경력 및 자격요건
- University Graduate or more
- Over 10 years in sales including 3-5 years of sales management experience within a retailer (Luxury retailer experience is preferred) focusing on High End Client
- Demonstrate high sense of luxury lifestyle
- Previous experience in High End Clients Relations/facing roles
- Proficient English skills
- Driven, energetic and independent
- Strong negotiation skills with excellent verbal and written communication and interpersonal skills
Preferred
- Experience for setting up new team with KPIs
- Working experience in global luxury organization
- Jewelry & Watch industry experience
- Solid knowledge base on gemstone, jewelry and timepieces – GIA Certification is a plus
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자