- In line with the brand and company’s strategy and reflecting the local ambition, s/he works together with Retail and directly with the Stores to develop, retain and upgrade, mainly, existing clients.
- S/he understands the strategy and translates it into effective day-to-day operational actions that can be efficiently embraced and put into action by the Client Advisors in Stores.
- S/he is responsible for developing and deploying engagement communications with Stores, such as morning briefs and newsletters; and for Clients, through specific call-to-action messages that can be delivered in form of phone calls, mails and/or selling scripts, etc. for clienteling engagement.
- In conjunction with CRM and Campaign Management teams, s/he digests key consumer insights to empower Client Advisors and fuel Clienteling actions in, and by stores.
- Contextualizes global directions into sound local operational actions.
- S/he helps navigate Stores with client OTOs, coaching Store Staff and supporting them to achieve specific target KPIs.
- Works in synch with Retail, to align on activities and goals, works closely with MD, delivering the voice of the client to enhance buying.
경력 및 자격요건
- High communications skills, both written and verbal forms
- Base digital literacy and CRM knowhow
- Experience in customer-related or hospitality-related businesses or functions
- Ability to engage people with confidence, and to manage diverse relations
- Agile and self-started, international and open-minded
- Has a taste for fashion, luxury, Highly interested in “people”
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
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02-6281-5025
alysha@nterway.com
