• To ensure full and clear database maintenance by inputting and updating customers’ data to the
CRM portal for Korea
• To assist in database cleansing initiatives
• To prepare regular reports and analysis to the regional office and London head office
• To implement VIP targeted CRM programs and events, and to gather feedback from stores in
a timely manner
• To generate ideas and implement CRM campaigns to recruit new customers and strengthen
existing loyal customers database
• To explore suitable databases in the region for the brand to collaborate with
• To prepare training materials for store briefings and presentations concerning CRM initiatives
• To handle customer enquiries and complaints in a professional manner

• Bachelor Degree holder or above in marketing or related discipline
• Minimum 6 years of relevant experience in CRM or marketing
• Well-organised, excellent analytical and problem solving skills
• Experience in CRM analysis and consumer behavior research
• Experience in managing loyalty program and is passionate in meeting and working with people
of different levels
• Comfortable working under tight deadlines and on multiple projects simultaneously
• Able to lead project from planning to execution
• Creative, proactive and able to work within a fast-paced, dynamic, team-oriented environment
• Good communication, interpersonal and presentation skills
• Fluent in written and spoken English

- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자