-. Responsible for providing technical support to field engineers, technicians, and product support who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems and/or complex software. --. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
-. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
-. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Engr,
-. Works on problems of diverse scope where analysis of data requires a evaluation of identifiable factors.
-. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Requires a BS degree or equivalent experience in diagnosing and troubleshooting electronic systems and/or customer service on computer systems.
-. Software companies require a BS degree or equivalent experience in programming software for systems and/or applications.
경력 및 자격요건
- 반도체 장비 인더스트리 Technical Support 경력자
- Inspection 장비 관련 업무 경력자 우대
- 영어 능숙자
기타
예) - 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
돌아가기
02-6281-5032
ivory@nterway.com
