1. Providing operational supports to the assigned stores
2. Reconciling accounts receivable between TPK and the assigned customers
3. Reconciling booked trade-in inventory in the assigned stores
4. Providing training on guidelines, policies, processes and procedures in operations
5. Providing operational supports to e-commerce sector including TPK’s own site
6. Issuing delivery instructions on Monday by turns including updating Duzon (ERP)
7. Reviewing freight details on door-to-door delivery plus RL’s delivery to stores (in turn)
8. Responding to inquiries from sales team
9. Providing customer services to end users
10. Sharing order taking job for F&B customers when the person in charge is overloaded
11. Filling in for other CSR in case of temporary vacancy
12. Supporting Operations & CS Manager in preparing ad hoc reports or analyses
- 할당된 매장 업무 지원, 배송지시
- ERP 전산과 백화점 EDI와의 금액 차이 확인 및 조정 리포팅 (Main 업무)
- 매장 재고 조정 및 관리, 재고발송 및 전산 반영
- 본사에서 운영하는 온라인몰 업무 지원
- 물류 비용 발생내역 확인 및 보고
- 고객 콜센터 문의 건 답변
경력 및 자격요건
1. BA/BS degree holder preferably majored in trade, business or economics
2. 1+ years of work experience in operations, sales admin or customer service fields,
preferably in consumer industry
3. Proficiency in MS Office, especially in MS Excel
4. Good command of English as well as Korean
5. Familiarity with Duzon is preferred
6. Well organized and detail oriented
7. Effective communicator with strong analytical skills
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
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02-6281-5049
kevin108@nterway.com
