1) Revenue Management & Customer Experience
• Build full strategic and operational procedures across for e-commerce business across online trade, operations, CRM, digital marketing, and customer care.
• Leverage multiple digital channels to drive customer acquisition, loyalty, and retention
• Monitor performance of product category to align with Merchandising team
• Optimisation of site search tools & configuration of results to increase conversion rates.
2) Marketing & CDM
• Plan our brand show/product information through the Websites aligning with Marketing on launches and promotions.
• Have a strong understanding of Brand core demographics to maximize search engine traffic and advertising.
• Manage and optimise the brand store content, e-merchandising, banners, and website enhancements.
• Utilize multiple digital and social channels to ensure media is reaching new and potential target audiences.
3) Planning
• Create and maintain an online e-business plan: e-promotional calendar, product exclusivities, cross selling mechanisms and data ownership within ecommerce brands websites
• Develop short- and long-term plans and budgets for the e-commerce platform and its activities in liaison with the regional teams
경력 및 자격요건
• Minimum 15 years’ experience in in trading a successful online store, gained within a fast-paced environment.
• Bachelor’s degree in e-commerce, marketing and/or business.
• Experience working with eCommerce Platforms and Google Analytics.
• Understanding of SEO and SEM/PPC.
• Proficient in Microsoft Excel and Word
• An understanding of luxury customer shopping experience to drive conversion and recommend UX and UI improvements.
• Proven ability to capture and collate data in a presentable and useful way, ability to draw insights and make recommendations and implement changes to online store to maximise sales, conversion rate, average order value.
• People management skill to lead a team.
• Energetic, proactive attitude and with a high attention to detail.
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
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02-6281-5025
alysha@nterway.com
