- Solid support Client Engagement Director to oversee Korea database & client insights roadmap
- Build Korea single client view database by closely working with global data & insights team and local Kering MIS team to define the scope and roadmap.
- Make sure the integration from local to global of database transfer seamlessly and effectively.
- In conjunction with global data & insight team and Kering MIS to make sure the all the data tracking systems and platforms works smooth in Korea for CE and retail.
- Be responsible to define the reporting scope & methods and responsible to lead team for all tracking reports routine or ad-hoc delivery in high quality and timely manner.
- Ensure clienteling KPI setting in conjunction with Sales performance, Retail team and closely track and share with retail to define the opportunity with business relevancy.
- Closely work with Client Engagement Campaign Management team to support from data insight to support optimize the campaign communication journey and content.
- Closely work with Client Relations, Client D&E and retail team to provide clienteling insight and clearly define and track KPIs.
경력 및 자격요건
- High communications skills, both written and verbal
- Proficient in database management
- In-depth knowledge on CRM and customer journey in correlation with business
- Insights and consultancy expertise (Retail background)
- English fluency
- Luxury and/or fashion experience, a plus
- CORE COMPETENCIES
- Capable with resilience
- Very strong data sense
- Agile and proactive
- Positive minded and collaborative spirit
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
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돌아가기
02-6281-5025
alysha@nterway.com
