• Work in collaboration with training manager to facilitate learning and coaching sessions in store, classroom, and virtual
• Deliver trainings and coaching the sales techniques and selling ceremony in all stores in accordance with the global training strategy of the brand
• Coach and train store teams through on-the-floor observation, providing feedback, and exemplifying the luxury service experience
• Perform regular in-store field coaching, submit report to training manager, share the findings with solution and work with Store Managers to follow up the results
• Maintain active presence on the shop floor to make sure all the training contents are implemented and applied effectively
• Responsible for partnering with store teams to identify training needs and curate training solutions to improving business KPI’s
• Responsible for delivering orientation, service & product training course to retail staff with professionalism and practical knowledge, and to follow up on training effectiveness
• Provide training logistics like determining the location, time, facilities and training support required for training activities
• Develop and update training databases (attendance, participants name, training dates, programs, records, evaluations etc.)
• Responsible for Translation and Proofreading of training material whenever necessary
• Manage multiple projects and ensure outcomes are achieved within established timelines
경력 및 자격요건
• Prior progressive experiences of training and coaching in a customer service-oriented retail environment is a plus
• Possess high level of commercial acumen, fashion sense, self-initiative, combined with a drive for results
• Highly developed interpersonal, verbal and written communication skills, including outstanding presentation skills
• Ability to handle multiple priorities in a dynamic environment through creativity, flexibility and self-organization
• High level of Korean and English skills in both writing and speaking
• Availability to travel frequently and extensively
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
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돌아가기
02-6281-5025
alysha@nterway.com
