• Provide insights and business strategy, manage eCommerce P&L, and provide clear understanding of key performance indicators ensuring that the business meets revenue, protects brand and satisfy customers.
• Lead all eCommerce reporting incl. customer behaviour and purchase data analysis.
• Actively cooperate cross-functions to propose omnichannel and CRM actions when needed, helping eventually the deployment of resources and focus in order to grant the growth of online business and to support total business.
• Partner with relevant all stake holders of the organization to ensure cross channel alignment on business results, product and customer digital marketing initiatives.
• Drive the evolution of digital marketing from paid media to content creation and to digital assets, operations and multi-channels.
• Manage customer service day-to-day with a customer-centric mindset.
• Constantly search and evaluate new tools and innovative solutions that optimize the business in a long run.
• Monitoring the market trends and to build up a mechanism to stay abreast of emerging technologies, trends and competitors’ activities.
• Able to merge a strong result-driven attitude with a clear understanding of brand building dynamics in the B2C retail luxury segment
• With clear understanding and sensitivity on profiling and customer management that will lead to proposing specific digital marketing actions to CRM and Marketing teams with the objective of engaging and retaining eCommerce customers and digital prospects.
경력 및 자격요건
• Bachelor’s degree holder with minimum 4-5 year working experiences in E-com/Digital shop management,
• Demonstrated success in running B2C online business (incl. social commerce) and operating omnichannel focused on brand building and success.
• Strong understanding of retail, luxury is a plus
• Customer oriented with business acumen
• Well organized, multi-task and willing to tackle pressure
• Proactive mindset and result driven
• Excellent interpersonal skills and communication ability
• Understanding of web design and web analytics software.
• Experience in digital marketing required.
• Fluency in both written & spoken English & Korean
• Has a hands on approach, an ability to manage the complexed SCM
• Good command of MS Office and customer service function related applications; fluent in English, both in written and oral
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
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02-6281-5025
alysha@nterway.com
