1. Training for BA
- Plan yearly programming and develop fresh training course
- Plan a training of new product
- New BA basic training
- BA field training
- Arrange training materials required from Brand
- Prepare documents for communication and translate all the training module
- Supply information of product and competitors from counter and report it
- Develop sales talk to improve BA’s sales skills
2. Supervising for BA
- Plan field coaching and manage BAs
- Close communication to motivate BAs to offer customers, their best services
- BA Evaluation (Mystery shop results analyzed and action plan proposed to BM and follow up)
- Responsible for BA hiring and rotation
3. Complaint handling
- Settle and manage the customer’s complaint
- Give clear guidelines for complaints and training for claim handling know-how
4. Training
- Attend brain storming for training module
- Conducting training for Cosmetic brand BA
- Induction training
경력 및 자격요건
- Training 경력 4년~10년(대리 or 과장급)
- 동종업계(DF or Local Cosmetics Brand) 등 유관 업종 Training 경력자(Skin Care)
- 학력 : 전문대졸 이상
- 외국어 : 영어(Intermediate 이상 ; 중급 이상) ⇒ 본사 교육자료를 토대로 교육을 실시하고, 각종 Brand교육에 참여하여야 하는 관계로 일정 수준(중급) 영어능력 요구
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자