•Face-to-face in-store delivery of global sales associate retail training program
•Train and oversee performance of in-store training champions (as required)
•Support with retail academy onboarding (as required)
•Deliver local face-to-face onboarding (as required)
•Monitor training and development of new starters throughout 90-day induction period
•With store manager, assess / spot-check and coach on service excellence and in-store delivery of brand, product and service experiences
•In partnership with the store manager and regional director, observe talent and feedback on people development opportunities
•Using knowledge of business metrics and in partnership with the store manager, identify training needs and create agile training in line with development process (as required)
•Feedback on training programs and service initiatives to the corporate training and education team
•Proactively gain and share knowledge of competitor brands (brand, product and services)
경력 및 자격요건
•At least 5 years of previous experience in delivering sales, service and product training within a luxury retail environment
•Proven track record of independent working and self-management
•Awareness of store operations and retail systems
•Strong presentation skills
•Represents the brand image / Motivational and inspiring / Commercial awareness
•Strong planning and organizational skills
•Shows initiative and is self-motivated
•Willing to travel domestic
•Team player
•Microsoft office proficiency
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
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02-6281-5025
alysha@nterway.com
