1) Sales Management
• Is constantly informed on the luxury world, Loro Piana’s competitors and shares his knowledge with Store Staff and HQ
• Is responsible, in his area of responsibility, for the stores economic result , guaranteeing the proper client management and development and the impeccable respect of Loro Piana’s brand image
• Shares annual and monthly business objectives with the Store Manager and assures follow-up proposing and implementing eventual corrective actions in order to support/increase sales even by using the synergies among Stores (e.g. sharing clients, etc.)
2) Client Management and CRM
• Supports the Store Manager by mapping the principal clients (in particular the TOP 100) and follow-up with them
• Supports the Store Manager in the clients portfolio development, focusing on the Top Clients, with whom promotes and develops relationships together with the Store Manager
3) Store team
• Constantly effectuates scouting activities in order to guarantee an immediate response to needs related to personnel turnover and/or new openings in order to have a regularly updated picture of the people working in the reference market
4) Product
• Encourages the Store Manager to identify and to propose suggestions to ameliorate and increase the product performances in order to achieve the company objectives
경력 및 자격요건
• Has a broad knowledge about the Costume and Luxury History
• Aligned to the Brand identity and detail oriented, with strong coaching and communication skills
• Strong Product Knowledge and passion for luxury goods
• Significant retail experience, with outspoken leadership and management skills
• Excellent English knowledge and Ideally multilingual
• Strong computer literacy (Knowledge of SAP Retail is appreciated)
• 10+ years working experience in retail environment, preferably with a direct
experience of store management
• Background of either store operations or consulting, or both
• Ability to build trust-based relationships with store managers/ Excellent listening skills
• Capacity to observe behaviors and details in stores
• Autonomy, capacity to work on a project-based environment
• Ability to solve complex problems, develop and deliver ambitious change management programmes, structure communication in a clear manner, run analysis and models to understand correlations and root causes
• Capacity to influence teams and create consensus around innovative ideas / new ways of doing things
• Capacity to breath and embody brand values
• Strong remote team management skills
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자