[ORDER MANAGEMENT]
•Process online orders by placing validation, cancellation and return in Magento and VMS.
•Ensuring validations to be aligned with company policy.

[CUSTOMER COMMUNICATION]
•Deliver outbound call to customer in case of placing cancellation and return.
•Be the first contact for assisting customers for any requests related to online orders.

[WEB TO SHOP SERVICE MANAGEMENT]
•Manage WTS orders and cancellations in collaboration with store Sales Admin.

[STOCK MANAGEMENT]
•Assist Operation Specialist for stock transfer, stock taking and receiving inventory.

• Required experience: Over 8 years of relevant experience
• Must have working experience in call center (Customer Service experience as mandatory)
• Working experience in luxury retail industry is an advantage
• English skill(Written and Spoken) is an advantage
• Good communication skills
• Highly organized with exceptional attention to detail
• Team player with humble spirit
• Ability to work under pressure
• Interest in a career in ecommerce
• Self-motivated, business minded and sales oriented

- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자