1. Training strategy & planning
- Deploy brand strategy and priorities to front-liners and ensure staffs to have clear understandings of Brand objectives
- Develop training tools and contents to strengthen capabilities of BA effectively
- Review and evaluate BA training performance, and follow up (test score, attitude, grooming, understandings)
- Manage training and field coaching schedule to provide every BA has an opportunity of trainings
- Track BA performance to deliver targeted coaching by grouping BA (talented and less productive)
2. New Product Training
- Study new products’ information and focusing points provided from the group
- Analyze new products and training trends compared to competitors’
- Execute ad-hoc beauty classes for a successful new product launch
- Schedule and coach BA focusing on new product’s key points and recruiting customers to enhance sales
3. Customer claim
- Respond to customer claim related to product usage and follow up customer’s demands as per the group guideline
- Manage customer medical expenses
- Share and coach BA and Sales dept. related to customer claim management
4. Communication
- Deliver regular field coaching to develop selling skills in field
- Report BA’s training results and feedbacks to the President and regional office
- Work closely with Marketing and Sales dept. to enhance BA selling skills and reach the sales target as per marketing strategy
- Interview BA regularly and make action plans to maximize BA performance and productivity
5. Training administration
- Prepare training books and exams for BA, and update the feedbacks about the trainings through Survey Monkey report
- Order and manage products and tools for training
- Develop and manage E-pro training application
- Study and translate new products’ information into Korean provided from group
- Support ad-hoc beauty classes for a successful new
경력 및 자격요건
- More than 7 years’ experiences in Training from skincare cosmetic company.
- Excellent communication & presentation skills.
- Proficient OA skill.
- Fluent in English both speaking and writing.
- Knowledgeable in skincare products.
- Interpersonal skill.
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
돌아가기
02-6281-5025
alysha@nterway.com
