• Implement business strategy in the after sales service
• Establish the in-house / outsourced after sales service organization in line with the operational plan (OP)
• Ensure that the Quality Management System in after sales is in place and consistently aligned with HQ, taking into account local adaptation needs.
• Continuously monitor and put actions in place to reduce the after sales service complaints
• Continuously monitor budget spend of After Sales Service as per Operational Plan (OP), respecting corporate audit guidelines.
경력 및 자격요건
Business Experience: Min. 8 years
- Machines / electrical equipment repair
- Min. 1~2 years of After sales service management
- After sales center outsourcing
- Proven track record in delivering results by working with cross-functional teams
- Demonstrated management capability including having already trained, coached, engaged and influenced teams/ cross-functional teams.
- Technical trainer
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자