- Lead the team to provide retail operation and administrative support to both Boutiques and retail office
- Work with Boutique Managers to achieve sales budgets and implement action plans to achieve/exceed sales goals and KPI
- Act as a liaison in communicating between the Senior Retail Director and business partners such as landlord
- Foster an environment in each boutique where service excellence is the top priority with self-attachment in all boutiques
- Prepare sales and other performance reports for business analysis
- Oversee and follow up Boutique maintenance and repairing issues
- Monitor & review the service quality of external vendors and work with them for improvement plans
- Cost control and negotiate with contractors for better offers when renewing contract
- Build strong collaborations with the Boutique Managers and BOH teams to maintain the Boutique image in standard
- Keep the strong and trusty relationships with contractors, vendors and other service providers
- Familiarize with the Retail Handbook and comply with the related procedures and regulations
- Perform other ad hoc duties assigned by Senior Retail Director
- The position requires the Operation Manager to be responsible for the annual planning and taking of inventory. This also requires working with the Finance Division to reconcile any end of month reports as well as the actual season ending inventory.
[People Management and Development]
- Translate the strategic business goals into concrete individual goals, monitor and assess to staff performance against their goals regularly to make sure the progress is on the right track
- Provide coaching and guidance to the team to optimize efficiency
- Set individual goals to the staff, monitor and assess to staff performance against their goals regularly
- Provide consistent qualitative feedback, coaching & evaluation for performance improvement and develop subordinate to the next level
경력 및 자격요건
- Min 10 yrs of relevant working experience with at least 4 years at supervisory level in luxury retail industry
- Diploma or university graduate in Business Administration or related discipline
- Good leadership, Strong communication & interpersonal skills
- Accuracy on data management and analysis
- Proficient commands both verbal and written in English
- Good understanding of retail system (POS, CRM, Stock etc) and MS Office
- Able to work under pressure and meet tight deadlines
- Detail-minded/ Well-organized/ Numerical sensitive/ Self-motivated and proactive
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
돌아가기
02-6281-5010
katk@nterway.com
