1 : Performance Management
- Retail budget/ boutique target set-up and management
- Monitor and revise weekly / monthly / quarterly sales forecast
- Develop commercial action plans with each store to increase sales growth and acheive major Retail KPIs
- Review Boutique FTE Analysis and do regular meeting/coaching with boutique managers
- Commission scheme : Scheme development and management
- Competitors’ analysis (opening/closing, sales and activities, Landlord news and so on)
- Manage and lead the execution of promotion activities in collaboration with related teams to drive client development activities (Department store DM, in store event and so on)
2. People Management
- Recruiting (interview, hiring) and staffing planning including transfer and promotion
- People & Talent Management of Retail operations team and whole boutique teams
- Appraisal of Retail boutique staffs(60-70 staffs including boutique managers)
- Manage HR issues for boutique staffs
3. Network Management
- Implement of network strategy and planning throughout retail network supporting Managing Director and Retail Director
- Negotiation with landlords regarding business development and retail operations
- Manage boutique projects: opening, renovation, extension, relocation, etc.
- Management of Lease Agreement, and other official letters related to Landlords
4. Boutique Operation Management
- Maintain high standards of boutique operations, client service level, and boutique maintenance
- Sales inquiry follow up and approval according to Policy (exchange, return, deposit and so on)
- Monitor all group and brand guidelines maintained by boutiques coordinating with Compliance team
- Customer complaint handling including legal part
경력 및 자격요건
- 외국계 Retail 브랜드 영업 경력 15년 이상
- 영어 능통
- 럭셔리 경력 우대
- Communication Skill 및 People Management 능력우수자
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
돌아가기
02-6281-5025
alysha@nterway.com
