▪ Oversee facility and account managers at the 3PL and closely interfacing with e-Commerce team.
▪ Understand and provide leadership support at 3PL, provide guidance and solutions to reported issues.
▪ Work closely with 3PL with forecast on volume, seasonality, events to prevent any capacity and materials shortage issue.
▪ Order Management:
- Assess and train facility associates in picking, packing and the pack/hold process.
- Conduct dock and pack/hold inspections to ensure shipment accuracy and alignment with SOPs.
- Develop a schedule and priorities for order preparation.
- Work closely with store for “longtail” order fulfilment.
- Supervise and monitor return process management.
▪ Inventory Management:
- Reconcile information between the 3PL’s WMS & POS/EC systems,adjust the data when necessary.
- Ensure high quality of work and maintain accuracy and integrity of inventory.
- Maintain a solid understanding of current inventory levels and ensure that receipts, outbound orders and product catalogue are accurately reflected in brand POS and WMS at all times.
▪ Reporting & Communication:
- Build process for the overall monitoring, alerting, management and escalation of all inventory and order issues.
- Ensure the 3PL is managing their Daily Operations in alignment
- Drive KPI reviews with 3PL and ensure they have appropriate action plans.
Deliver on KPIs relative to inventory accuracy, on-time delivery, packaging, etc.
- Drive strategic reviews and analysis with 3PL to understand capacity & financial opportunities and risks.
- Drive continuous improvement actions with 3PL.
- Validate 3PL’s invoices and control the operational cost.
▪ Perform additional duties and responsibilities as necessary during business growth.
경력 및 자격요건
[► Education & Professional Qualifications]
▪ BA/BS degree with Supply Chain, Engineering, Logistics, Technology, Operations, or related experience
[► Work Experience]
▪ Min 6 years of experience in warehousing operations with a sound working knowledge of material handling procedures, computer systems (WMS, POS, OMS), and related functions.
[► Skills]
▪ Strong Comprehensive knowledge of warehouse operation function and inventory, experience with 3PL management is preferred.
▪ Proficient in all Microsoft Office Products including MS Word and advanced proficiency in Excel.
▪ Strong management experience, analytical skill, process management, TPM, lean or six sigma experience preferred.
▪ Knowledgeable of a direct to consumer fulfilment operation.
▪ Excellent interpersonal skills are essential.
▪ Strong organization / planning, multi-tasking skills, Proactive, attention to detail, high adaptability and follow through to resolve any outstanding issues.
▪ Fluent Korean. Business English level oral and written required.
[► Competencies]
▪ Drive for results
▪ Process oriented
▪ Dealing with ambiguity
▪ Flexibility
▪ Negotiation
▪ Relationship and influence
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자