•Respond to inbound calls and customer inquiries & share inbound schedule with internal customers regularly
•Support internal and custom audit
•Documentation and reporting of inbound performance and in-land costs on a monthly basis
•Verify inbound issues with root causes and lead CAPA to avoid reoccurrence
•Review custom agency’s performance and delivery expectation clearly
•Encourage customer compliance with optimal utilization.
•Meet or exceed performance indicators, as defined by management.
•Pass ongoing product and knowledge tests within departmental guidelines
•Analysis actual data and trend and suggest insightful way to improve regarding inbound processes
경력 및 자격요건
•4 years university degree
•More than 3 years of logistics experience in healthcare industry preferred.
•Experience in SAP, high proficiency in Excel with emphasis on large data sample management and analytics.
•High level of accuracy and efficiency. Detail Oriented.
•Proficient in standard logistics software
•Negotiating, communication and interpersonal skills
•Good command of spoken and written English
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자