• To build and implement the retail strategy in term of enhancement of in store client experience
• To give all the support required by the boutiques in order for them to achieve their sales objective and deliver the best service to our clients.
• Collect information from boutiques and competitors and create Daily, Monthly, Yearly sales reports
• Translate data into meaningful reports and offer recommendations to retail & marketing teams.
• Create studies and present data points for boutiques to drive business development.
• Pilot new projects on different scenarios of approach (predictive analysis/big data/machine learning/data visualization). Monitor, benchmark and share results with wider team.
• Preparation of presentations (strategic plan, business review, retail meetings)
• Maintain good knowledge of relevant luxury trends and competitor landscape
• Provide all kind of supplies for boutiques such as food and beverage, stationery, uniforms work with local vendor
• Create POs and execute all documents for payment via SAP and non-PO
• Manage and control the Budget for PLV, Sales Accessories, Flowers, Uniforms, Uniforms Cleaning fee
• Review expenses of all boutiques
• ICS Boutique review arrangement and follow up (Compliance & Audit, Security)
• Security, Health & Safety Service related training & meeting arrangement
• Support New staff onboarding such as Create sales code, e-mail account, staff code working with IT and HR department
• Build and develop a strong team through good recruitment practices, performance management process
• Support Boutiques in daily operation - Assist to fulfill CS KPI and to hand complaint cases
• Monitor the after-sales activity by coordination with Technical center
• Liaise with Regional CS team for CS follow-up activities to enhance the quality control
• Order spare part at the request of boutiques
• Own stock repair communication between MKT and Technical center
• Store Planning
경력 및 자격요건
• Education: University degree.
• Experience: at least 7 years in retail experience
• Retail experience for international brands well known for their strong retail and service oriented culture will be highly regarded
• Skills required: strong analytical, organized, responsible and excellent communication skills, detail oriented
• Computer skills: Advanced Excel mandatory
• Language: fluent in English (verbal and written)
• Behavioral competencies: excellent interpersonal skills, reliable and independent, positive attitude, presentable, team player.
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
돌아가기
02-6281-5025
alysha@nterway.com
