• Manage the daily process of the sales orders and the delivery and coordinate the long term/pending orders and the processes
• Review/Monitor the shipment, inventory and backlog and share the information on time with customers and related departments
• Manage the payment issues including credits/reporting and required conditions to proceed all supply process smoothly.
• Cooperate with the logistics team, Business Units and finance & operations stakeholders
• Documentation for all the operating process from order entering to shipment in compliance with policies
• Communication Windows with customers and each department to serves to improve awareness and solve problems on Customer Service issues
• Handles internal/external customer calls and requests on customer satisfaction and problem resolution
• Work closely with Business Units and functional stakeholders to meet the target
• Build/Update Weekly/Monthly/Quarterly Sales Reports and specific reports
• Manage the return process in compliance with policies, procedures and work instructions
• Assist in internal and external audits
경력 및 자격요건
• Minimum 2-year experience in Customer Service or Supply Chain, including domestic sales, Preferred in medical field
• Minimum 1-year working knowledge of SAP
• English Fluency for reading, writing and speaking
• Knowledge of Microsoft Office including Excel, with an ability to learn other computer-based systems
• Ability to work and communicate with others in a professional and effective manner
• Ability to work in collaborative and independent work situations
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
돌아가기
02-6281-5015
yhw@nterway.com
