- Face-to-face in-store delivery of global sales associate retail training program
- Train and oversee performance of in-store training champions (as required)
- Support with retail academy onboarding (as required)
- Deliver local face-to-face onboarding (as required)
- Monitor training and development of new starters throughout 90-day induction period
- With store manager, assess / spot-check and coach on service excellence and in-store delivery of brand, product and service experiences
- In partnership with the store manager and regional director, observe talent and feedback on people development opportunities
- Using knowledge of business metrics and in partnership with the store manager, identify training needs and create agile training in line with development process (as required)
- Feedback on training programs and service initiatives to the corporate training and education team
- Proactively gain and share knowledge of competitor brands (brand, product and services
경력 및 자격요건
- At least 5 years of previous experience in delivering sales, service and product training within a luxury retail environment
- Proven track record of independent working and self-management
- Awareness of store operations and retail systems
- Strong presentation skills
- Represents the brand image / Motivational and inspiring / Commercial awareness
- Strong planning and organizational skills
- Shows initiative and is self-motivated
- Willing to travel domestic
- Team player
- Microsoft office proficiency
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자