1) Local store management & development
- Analyse sales performance of each store including wholesale and develop necessary sales boost plan
- Close communication with store staff via frequent store visit and identify improvement area to support the business
- Gather market intelligence on trends & competitors and share with the team
- Grab new opportunities of store events and promotional activities whenever needed
2) Training
- Visit stores at least 2 full days a week
- Carry out in-depth field coaching to reinforce the knowledge on Hamilton products, launches, brand guidelines, selling skill and customer service
- Close attention to individual counter staff to engage to the brand and develop selling competencies customized to the experience
- Prepare market training materials following the global contents
- Share best practices of store action to leverage key learnings
- Monitor and guide counter staff to be in line with brand direction and strategy
3) Operations
- Monitor day-to-day operation of the stores and solve unresolved operational issues
- Customer complaint handling and reporting
- Ensure each store to minimize missed opportunity due to lack of stock and work closely with sales admin & VMD
- Support internal document
경력 및 자격요건
- 3~7years in retail management
- Minimum university degree
- Excellent grooming, customer service skill
- Communication, relationship and negotiation Skills
- Proficient in MS Excel and Word
- Basic English
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
돌아가기
02-6281-5025
alysha@nterway.com
