• Provide high level of services to customers and become a business leader in the industry in line with the corporate strategy.
• Develop and execute annual business plan to ensure profitable growth of the Service business within the country.
• Develop the structure and people of the Service team with a clear development strategy.
• Ensure effective management of all aspects of the field Service operation such as installation, service contract, repair service, service sales and others related.
• Develop and optimize process to improve efficiency and profit.
• Ensure strong communication with other functions to maximize strength of the Country’s operation.
• Actively participate in the planning and decision-making process of country management team to ensure success as a team.
• Understand the competition and customer needs in the market.
• Escalate critical issues immediately in the organization to have quick organizational solution to meet the customer demand or solve technical problems
경력 및 자격요건
• Degree in Mechanical, Electrical or Electronic Engineering or equivalent business experience.
• Minimum 10 years of Service experience in the related industry.
• Previous experience in a Management/ Leadership role in Service capacity.
• Strong technical and operational knowledge and skills on the Company’s products and services.
• Solid organizational skills and ability to set priorities and manage time effectively.
• Ability to identify customer needs and issues and develop realistic solutions to meet these expectations and to solve problems
• Strong understanding of the market and competitors.
• Experienced level of customer relationship management skills.
Fluent in Enlish
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
돌아가기
02-6281-5040
ks@nterway.com
