- Responsible for the timely delivery of all corporate training in the region (in line with global program)
- Identify commercial opportunities Store by Store and create a regional training plan and execute
- Conduct train-the-trainer sessions for Training Champions in the region
- Conduct ongoing coaching and development of store management and Training Champions to ensure consistent and effective delivery of training for sales associates in all stores
- Partner with District Manager/Store Manager on store team development and culture; coaching teams to improve key KPI and Service Levels
- Partner with global training team to ensure all material is locally appropriate and correctly translated for the region
- Collect feedback from stores teams on training programs
- Provide a clear training plan per Store on the Training execution
- Ensure Field trainer is delivering against objectives and coaching and developing them where necessary
경력 및 자격요건
- Minimum of 5 years in luxury retail (Fashion/Hospitality), Minimum of 3 years in retail management
- Fluency in English
- Competent PC skills in all Microsoft Office, particularly Excel and PowerPoint
- Strong Retail Business Acumen
- Strong leadership and coaching skills
- Proven training background and good understanding of adult training
- Understanding of Fashion/styling
- Exceptional service mind-set
- Action-oriented and with a drive for results
- Self-motivated & analytical
- Ability to work under pressure
- Proven people management experience
- Excellent personal presentation
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자