home/ JOBOPENINGS/ 전체채용공고

전체채용공고

본 채용공고는 마감되었습니다.
궁금하신 사항은 담당 컨설턴트에게 문의 바랍니다.
Workforce Manager-외국계손보사Global Contact Center)
회사정보
  • 회사설명

    외국계 보험사

  • 학력

    대졸이상

  • 직급

    [부장급][차장급]

  • 제출서류

    이력서 및 경력기술서

  • 급여

    협의

  • 근무지

    서울

담당업무
A)Building and implementing effective, results driven recruiting strategies that meet the goals and objectives for the Korean Contact Centre function and contribute to revenue growth and staff retention
B)Planning and managing the full life cycle of the recruitment process for all Contact Centre roles
C)Contributing to workforce planning and succession plans by developing strategic hiring plans across all key operations; Sales, Service and Operational Support
D)Developing and executing comprehensive sourcing strategies to include professional networks, direct sourcing, employee referrals and promotions
E)Building collaborative relationships with Contact Centre teams, TA, LocalHR, DM and Legal & Compliance
F)Managing recruitment vendors to ensure targets and quality of candidates are met
H)Controlling and planning the recruitment budget
I)Developing and implementing detailed recruitment and attrition analysis and report
경력 및 자격요건
A.Thought leader in recruitment and workforce management
B.Strong, independent leadership skills to manage and drive recruitment solutions; must be able to deliver sustainable results
C.Recruitment and retention of telemarketing sales representatives/Developing of strategic recruitment plans to deliver sustainable volume and quality staffing
D.English is essential (Must)
E.Detailed knowledge of the insurance industry in Korea is preferable, but must have experience within financial services
F.Proven track record in delivering high volume recruitment in the contact centre industry
G.Agency, Vendor, RPO experience coupled with in-house recruitment experience is highly preferred
H.Proven success sourcing and attracting top talent using innovative and proven recruitment methods that are also cost effective
I.Significant relationship management experience in a highly matrixed, complex organizations
J.5+years of experience in Contact Centre recruitment of Telemarketing
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자

담당 컨설턴트
박수향 

전무이사

TOP