Responsibilities:
•Support and promote sales and marketing activities by maintaining regular contact with representatives/distributors and customers.
•Provide support to regional team and Sales & Customer Service division.
•Collect, analyze and report customer feedback on products and services to ensure customer satisfaction.
•Prepare bids and quotations, enter RMAs and orders and monitor order status. Assist with monitoring past due accounts and obtaining customer credit details.
•Plan and organize customer visits, conferences, seminars, training and other marketing and sales activities.
•Review individual CSR metrics to identify and implement improvements.
•Communicate clearly and positively with internal and external customers.
•Continuously identify, measure, follow and improve customer service area processes.
•Other duties as assigned.
경력 및 자격요건
Qualifications:
•Bachelors degree or related business experience
•Strong computer skills
•Excellent proofreading skills
•Ability to learn concepts and technical details of products
•Strong writing, documentation, and speaking skills
•Ability to learn new skills and assume new responsibilities
•Ability to work cooperatively in a team environment
•Background check results satisfactory
•Negative drug test result(s)
Preferred Qualifications:
•Minimum 3 years customer service and sales experience
•Database experience
•Experience in technical sales environment
•Bilingual in Korean and English
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
돌아가기
02-6281-5042
hjunb@nterway.com
