The Global Services Delivery Leader plays a vital role in creating long-term, healthy customer relationships, acting as the bridge between the customer and Company delivery teams. Provides Company’s customer a single point of contact for the acquisition and execution of services. These services could be professional, managed or support services. Acts as a customer advocate to all Company delivery teams, ensuring that customer needs and expectations are understood and properly translated to operational parameters. This role is also expected to have a level of knowledge and experience to act as “trusted advisor” in recommending improvements to operational activities that will enhance the customer’s ability to meet its business objectives in the present and into the future
경력 및 자격요건
SKILLS
Global Program Management experience with proven ability to upsell services
Customer focused
Ability to work effectively with senior management.
Strategic planning abilities.
Financial and analytical experience.
Conflict resolution skills.
Ability to manage in a matrix environment.
Experience in Professional Services, Managed Services and Support Services desirable. One or more is required.
Ability to work with Account Teams, Customers, Service Delivery, and Operations
Large global program management and operational experience preferred
Education Required
Bachelors
ITIL and Project Management certifications (one or more required).
Experience Required
Typically requires 15+ years of professional experience and 10+ years diversified leadership, planning, communication, organization and people motivation skill (or equivalent experience).
-글로벌IT벤더에서 IT Infra관련 PM,PreSales등 경험보유
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
돌아가기
02-6281-5030
yun@nterway.com
