• Manage the team to fulfill customer’s demands and secure customer satisfaction.
• Oversee and complete all order processes assigned.
• Monitor the quality, cost, and efficiency of the trucking services and related warehouse operations.
• Analyze business needs and implement necessary procedures for improvement.
• Ensure the branch is in compliance with any applicable laws and regulations regarding labor/trucking/transportation/safety.
• Communicate with related departments to manage flow of operations and administrative tasks.
• Coordinate and oversee human resources needs to improve operational efficiency and team efforts.
• Contract with own-operators in needs of truck drivers other than designated company drivers.
• Set department objectives and evaluate its performance.
• Report to upper management of the branch’s performance and progress.
• Perform any related duties as assigned or as the situation dictates.

• 5+ years of ground transportation experiences.
• Experience in management.
• Excellent analytical, problem solving and organizational skills.
• Proven ability to work independently and motivate team efforts
• Initiative, judgment, diplomacy, and analytical abilities.
• Numerical abilities.
• Bilingual Preferred: Korean/English