1. Champion Customer service throughout the organisation, such that a culture of good service to our customers becomes embedded in our organisation and our customers rate us as giving superior service to that which they receive in our competitors.
·Development and delivery of training packages
·Continuous stream of initiatives to keep Customer Service front of mind
·All employees, including part-timers and office staff
2. Drive internal communication, both in support of Customer service and also more broadly. Specifically, to use internal communications to help set the desired culture. This is for the whole organisation, with a particular focus on stores.
3.Learning & development manager: Work with the Controllers to develop and deliver a co-ordinate learning and development plan, including training where appropriate.
경력 및 자격요건
· Graduate, 4+ years experience (Asst Mgr grade minimum).
· Experience of facilitating Customer Service in a business with many employees, some of whom are transitory.
· Very much a ‘people person’ with highly developed interpersonal skills. Able to relate and empathize at all levels.
· Outgoing with high personal impact – able to lead without direct line authority.
· Training, learning & development experience is an advantage, but is not mandatory.
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
돌아가기
02-6281-5020
human@nterway.com
