-.Total system level trouble-shooting on complex multi-symptom problems
-.Establishing and maintaining a highly responsive relationship and effective communication with customers, sales reps and other departments to ensure customer satisfaction
-.Driving business result by making service contract, frequent preventive maintenance visit to boost up selling consumables
-.Close co- working with product managers, sales organization and distributors
-.Maintain high level of technical and application competence
-.Installs, operates, repairs, validation and modifies complex, technical equipment with minimal supervision
-.Make documentation service related with the qualification and accreditation of instruments
-.Maintain the optimum level of all spare parts, working closely with product managers
-.Work reviewed for overall adequacy and accuracy
-.Complaint and claim management
경력 및 자격요건
*Education- BA in Engineering or related discipline, or equivalent education and experience. (Prefer Electronics, Biomedical Engineering, Chemical Engineering) or Above
*Experience- Entry level or 3 years field services experience in Bio science or Medical field
*Technical Skills and Knowledge-
-.Ability to perform installations, preventive maintenance and multi complex of troubleshooting on wide variety of our system
-.Be knowledgeable about the validation principles, laboratory application, customer requirements and products line
-.Having a good external communication skills to customers to make them trust our system
-.Time management and create a sense of continuous improvement and challenges existing routines/approaches
-.Fully understanding available for giving correct information both distributors and customers
-.Previous lab experience preferred
*Language- Proficiency in spoken, Written of Korean/English
*Others- Driving license, preferred in good computer
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
돌아가기
02-6281-5042
hjunb@nterway.com
