- Staff management / Development
- Operation Management
- Telephone line management
- inbound / outbound call management
- Outsourcing management
- Private information management
- System environment awareness
경력 및 자격요건
- Experience in and knowledge of making a decision on the systems, screens, manuals, information, etc. necessary to operate a call center and collect VOC (voices of customers).
- Experience in and skills to analyze data on inquiries from customers
- Knowledge of telephon lines and toll-free lilnes, and skills to make improvement proposals and deal with matters flexibly.
- Experince in practical operation and customer handling as a supervisor at a call center
- Experience in developing staff, motivation management, coordination with other sections and companies, preparing reports and materials
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
돌아가기
02-6281-5040
ks@nterway.com
