• Work with customers to resolve product application issues.
• Visit customers to obtain first-hand knowledge of process tools and applications
• Act as a senior level technical consultant and advise our customers on how to best apply our products to meet their needs and solve their problems.
• Interact cross-functionally with factory engineering and product management to satisfy customer needs.
• Perform training function for employees and customers as required on our products.
• Assess changes required to upgrade products (as customer process requirements change) and provide continued support as required.
• Provide complex technical support for the development and implementation of customer applications to ensure product and process consistency.
• Maintain contact with existing and potential customers and report regularly on customer activities (foreach current and potential customer).
-. etc
경력 및 자격요건
• B.S. degree with 5-10 years of experience in the area of semiconductor capital equipment (preferably with US-based OEM) field support role is essential.
• Understanding of semiconductor and solar manufacturing processes.
• Proven track record in effective customer interactions in semiconductor or solar manufacturing.
• Prior employment experience with an instrumentation or test engineering company (DOE-training a plus) in a hands-on role as necessary when working at customer locations.
• Demonstrated ability to troubleshoot complex equipment containing mechanical, electrical, and software components and communicate identified problems
• Ability to collect/organize/ and effectively useful data pertinent to the analysis of field issues.
• Must be proficient in using basic laboratory tools, such as data acquisition system, oscilloscope, etc.
* 중국 우시 또는 경기 근무 가능자
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
돌아가기
02-6281-5041
ohsk68@nterway.com
